Calendar of events
Key topics
- Branch location management strategies – The key to success?
- How do we ensure full integration and synergy between the branch network and our digital channels?
- Is physical presence needed? The role of the branch in a digitalized world
- Delivering an innovative Customer Experience through a Digital Store
- Branch layout and design in a multi-channel environment
- New personnel, roles competencies and structures for the new branch environment
- Exploring the opportunities for providing branch banking services through partnerships
